Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a Canadian online casino we should look at next? This page covers the ways to reach the Social Casinos team and what happens once your message lands in our inbox.
Ways to Reach Us
Email is the best route for anything you want to raise with us, whether it is a quick query or something more detailed. Write to us at [email protected] and a member of our team will read it personally — we do not rely on automated replies to close out a conversation.
A few lines of context help us route your message properly. Let us know whether you are asking about a specific brand, a bonus term, a payment method, or something else entirely, and we can get back to you with something useful rather than a generic reply.
What We Can Help With
- Questions about our ratings — If you want to understand why a particular Canadian online casino sits where it does in our rankings, or how a payout speed claim was reached, ask us directly.
- Corrections and updates — Bonus terms, payment options and licensing details at gambling sites change often. If something on the site looks out of date, tell us and we will check it.
- Suggestions for coverage — If there is a Canadian online casino, payment method, or topic — such as mobile apps or software providers — you would like us to cover in more depth, we are open to hearing it.
- Partnership and media enquiries — If you represent a brand or publication and want to discuss working with us, introduce yourself and explain what you have in mind.
- Player support concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you towards resources that can help.
What to Expect After You Write to Us
Every message is reviewed by a real person on our team, not routed through a script. We aim to respond within a couple of working days, though enquiries that need more research — such as checking a specific casino's current terms — can take a little longer to answer properly.
We are not a customer support desk for any individual casino brand. If your enquiry concerns an account, a deposit, a bonus dispute or identity verification with one of the operators listed on this site, the casino's own support team — usually reachable through live chat or a help centre on their site — is best placed to resolve it. We can help point you in the right direction, but account-level issues sit with the operator, not with us.
A Word on Independence
Social Casinos publishes independent research on Canadian online casinos, and some of the offers we cover involve commercial relationships — but no operator pays for a better position in our rankings. If you think a review reads as unfair, inaccurate, or out of date, we would genuinely like to know, since reader feedback is one of the ways we keep our comparisons honest. You can also browse our take on Best Non GamStop Casinos 2026 if you are researching options beyond our main rankings.
However you decide to get in touch, thank you for reading — and we look forward to hearing what's on your mind.